FAQ

Are you an authorised retailer of the designers on-site?

NABBD is an authorised retailer of all of the designers featured on our website. All of our dresses are 100% original and ordered direct from the actual designer

What is the delivery time for orders?

Delivery depends on the which designer the dress is coming from

The delivery time is specified in each of the dress descriptions

Rush orders

Delivery for Rush orders is available for most desingers however the timescale and the fee can vary slightly for each designer. Also please note that depending on the date the order is placed some rush orders can arrive close to the wear date.

Please contact us if you require this service

Postage

Delivery is £15.00 per Nabbd box (which can contain 2 dresses) to any address within the UK.  If you require delivery outside the UK please contact us and we can give you a quote for delivery and estimated delivery timescales.  

When should I order?

Please place your order as far as in advance of your wedding date as possible. This will allow plenty of time for production and shipping (if necessary). It also gives you time to allow for any alterations that may need to be made to your dresses

What is your return policy?

A non-refundable 50% deposit is required before an order is placed with the designer and the remaining balance must be paid in full before any dresses can leave the Nabbd Ltd. premises.  Should the order be cancelled by the customer once the order is placed with Nabbd Ltd the deposit will not be refunded.  Orders are non-refundable.  If an item is faulty or defected in any way, an investigation shall take place in which the order will be rectified or a replacement order given. 

 How do I decide what size to order?

Nabbd Ltd does not offer a made to measure /bespoke service.  Any measurements taken of bridesmaids in the NABBD showroom or provided to NABBD by the customer are for the purposes of allowing NABBD to order the closest available size dress from our designers' size chart. NABBD advises that you should allow for additional budget to pay for third party alterations to any dress ordered

Faulty Items

Any issues with the quality of the bridesmaid dresses supplied must be notified immediately before the dresses leave the premises where the dresses were purchased.  Once dresses leave the premises Nabbd Ltd. can take no responsibility to any discrepancies in the quality of the dresses

 





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